What to expect

What happens in a massage consultation?

At your first visit you will be required to complete a questionnaire. This is where you record your medical history, past/present injuries and any current health issues. To avoid running late for your appointment it’s best to arrive a few minutes earlier than your appointment time to complete the questionnaire. Please note that appointments will not be allowed to run over time as it may affect the start of the next appointment.

You will then be taken into a treatment room where the massage therapist will review the questionnaire with you. You will be asked about the reason for your visit, your current physical condition and the areas that you want addressed during the massage. Depending on the reason for your visit, it may be necessary to perform some simple orthopedic tests and visual assessment. The therapist will then devise a treatment plan and gain your consent to proceed.

Depending on what part of the body needs to be worked on you may be required to remove some clothing. The therapist will explain how to prepare for the massage and then leave the room for you to undress and get on the table. A towel will be provided for you to cover yourself.

The therapist will knock on the door to make sure you are ready before re-entering the room. The therapist is trained in proper draping technique and towels will be used during the treatment to protect your modesty. The only part of exposed skin will be the body part being worked on.

You are always in control of what happens during a massage and if you are ever uncomfortable with what the massage therapist is doing you should ask them to stop.

Because our skin is able to absorb some of what we put on it, only plant-based massage oil is used. No petrochemicals.

Please note that the consultation time includes the testing, assessing, interviewing, undressing and dressing. The more time needed for devising a treatment plan prior to the massage will mean less time spent on the table. This is necessary in order to be able to schedule appointments without running late. It’s important to remember that the outcome from the treatment is what’s important, not how many minutes were spent on the table.